My question is, when faced with an actual business problem or a crisis, who in the whole wide world has any time to consult these flow charts and theories.
Ever since we were born, haven't we been taught to tackle crisis by our own judgment? The word for that is 'EXPERIENCE'. That is certainly the best teacher.
And I realized it 3 semesters down in MBA!
Sorry Mr. Drucker and Mr. Freud but seems like your complex analysis of organizations and people will still remain secondary data because nothing can take the place of simple mistakes made and great lessons learned..!